TERMS OF SERVICE

Terms & Conditions

These terms and conditions govern your use of Caxtra's services. By using our services, you agree to be bound by these terms.

Last Updated: January 2025

These terms are effective as of the date listed above and apply to all users of our services.

Acceptance of Terms

By accessing and using Caxtra's services, including but not limited to web development, software development, AI solutions, and digital transformation services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

If you do not agree to these terms, please do not use our services. We reserve the right to modify these terms at any time, and continued use of our services constitutes acceptance of any changes.

Services Description

Caxtra provides the following services:

  • • Custom web development and design
  • • Software development and mobile applications
  • • AI and machine learning solutions
  • • Digital transformation consulting
  • • IT infrastructure and cloud services
  • • SEO and digital marketing services
  • • Technical support and maintenance

User Responsibilities

As a user of our services, you agree to:

  • • Provide accurate and complete information
  • • Use our services only for lawful purposes
  • • Not interfere with or disrupt our services
  • • Respect intellectual property rights
  • • Maintain the confidentiality of your account
  • • Not attempt to gain unauthorized access to our systems
  • • Comply with all applicable laws and regulations

Payment Terms

Project Payments

  • • Payment terms will be specified in individual project agreements
  • • Invoices are due within the specified payment period
  • • Late payments may result in project delays or suspension
  • • All fees are non-refundable unless otherwise specified

Recurring Services

  • • Monthly/annual fees are billed in advance
  • • Cancellation requires 30 days written notice
  • • Price changes will be communicated 30 days in advance

Intellectual Property

Client Ownership

Upon full payment, clients own the final deliverables created specifically for their project. This includes custom code, designs, and content created exclusively for the client.

Caxtra Rights

Caxtra retains rights to proprietary frameworks, libraries, and reusable components. We may use project work for portfolio and marketing purposes unless otherwise agreed.

Project Timeline & Deliverables

Project Schedule

  • • Project timelines will be agreed upon before project commencement
  • • Delays caused by client feedback or changes may extend timelines
  • • We will communicate any schedule changes promptly

Deliverables

  • • Final deliverables will be specified in project agreements
  • • Client approval is required before project completion
  • • Revisions are included as specified in project scope

Limitation of Liability

Caxtra's liability is limited to the amount paid for the specific service in question. We are not liable for indirect, incidental, or consequential damages.

Our services are provided "as is" without warranties of any kind, either express or implied.

Termination

Client Termination

Clients may terminate services with 30 days written notice. Outstanding payments remain due.

Caxtra Termination

We may terminate services for breach of terms, non-payment, or other valid reasons with appropriate notice.

Governing Law

These terms are governed by the laws of India. Any disputes will be resolved in the courts of Ahmedabad, Gujarat.

We encourage resolving disputes through good faith negotiations before pursuing legal action.

Contact Us

If you have any questions about these terms of service, please contact us:

Email: contact@caxtra.com

Phone:+91 63531 07643

Address: 10, Agrawal Mall, Sarkhej - Gandhinagar Highway, Gota, Ahmedabad, Gujarat 380060